For patients

Patient Information

Just minutes from Harley Street, Fitzrovia Hospital takes patient comfort and service excellence to a new level. It is equipped with state-of-the-art technology to ensure the best patient outcomes. This page provides helpful information on preparing for an appointment or procedure.



Cancellation policy:

  • Any cancellation requires notification of 28 days in advance otherwise full procedure charge will be payable.
  • There will be no charges for rescheduling of procedure date.

Your visit to the Fitzrovia Hospital

Prior to your visit

Once you have your appointment confirmed please ensure you bring:

  • A list of current medications
  • Any scans or investigations you have has recently
  • Details of medical insurance (if applicable)

On arrival

Upon arrival, our friendly reception staff will be on hand to welcome you, confirm administration arrangements and help with any non-clinical queries you may have.

You will then be looked after by one of our nurses or consultants who will help you prepare for your procedure or appointment. A member of our medical team will ask you some questions so that everything relevant is known about your health, including your medical history.

What happens next?

Your nurse or consultant will explain the next steps whether it is discharge, follow up, investigations or a procedure and our admin team will help coordinate this for you.

Patient Guide

Download our patient guide which includes all of your essential information to help you to get ready for a procedure with us.


Fitzrovia Hospital is committed to providing a safe, comfortable environment, where patients and staff can be confident that best practice is being followed at all times. The safety of everyone is of paramount importance. There is a Safeguarding Officer and safeguarding procedures in place for adults and children at Fitzrovia.


In order to provide the best possible care for you it is important that you advise your doctor, anaesthetist or nurse of any medications you are currently taking, any allergies and any sensitivities.


The Fitzrovia Hospital has an outstanding executive chef and team who provide a seasonal menu for patients. Our chefs are always happy to accommodate dietary requirements.


We welcome children. Please make sure that your child has their favourite toy or blanket is they are staying overnight and don't hesitate to ask if there is anything we can do to make their stay more comfortable.


Fitzrovia Hospital offers chaperones for patients examined or treated at our facility.

Valuables & personal items

We strongly advise you not to bring valuables with you into hospital. You will be asked to remove jewellery before any procedure. The rooms do have a lockable drawer or your nurses can store items securely for you.


Contact Us

Give us a call or drop by, we endeavour to answer all enquiries within 24 hours.

The Fitzrovia Hospital

13-14 Fitzroy Square



Telephone: 0207 034 3300

Email: or

Opening hours: Monday - Friday 8am to 8pm

Car parking facilities in Fitzrovia square are restricted. We advise that patients are dropped off immediately outside the main entrance to the hospital. Car parking facilities can be found several minutes away adjacent to the Holiday Inn where there is a public car park. Address: Carburton St, London W1W 5EE. A map can be found here.

We use cookies to analyse the traffic of our site. By continuing to use this site, you consent to this policy. You can obtain more information on cookies at any time in our Privacy Policy.